Shipping Options
1). Shipping cost: Click shipping on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2). Time in transit: Transit time varies with different shipping methods.
The default shipping method:
To USA, via USPS, needs 7-12 business day;
To other countries, via Hong Kong Post Air mail without tracking number, needs 10-30 business days.
Transit time varies with different shipping methods. Contact me if you want express shipping or tracking number.
Carrier Name
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Estimated Time in Transit from China to Worldwide
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Tracking Service
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3-7 business days
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www.dhl.com
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5-10 business days
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www.ups.com
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5-10 business days
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www.ems.com.cn
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10-30 business days
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www.hongkongpost.com
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3). Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 2-3 working days.
Return Policy
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Returns
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We do our best to serve our each customer the best that we can.
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We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition.
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Merchandise which is damaged or missing components is not refundable.
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Buyers are responsible for return shipping with proper packaging.
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On receiving items, we will refund you immediately.
Warranty & Maintenance
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We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
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***** Buyers are only responsible for the return shipping fees for warranty items. (In most cases, buyer will only have to return the problem components rather than the entire package.).
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Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet.
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lease use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
